User-centered design often takes a backseat in enterprise software, resulting in less-than-stellar user experiences. While Jakob Nielsen's heuristics can enhance enterprise applications, they require an organizational shift to prioritize the user experience, ultimately leading to a more engaging and efficient workplace.

User research tales unveil surprising software usage. Joel Spolsky's captivating blog post reveals that Excel, assumed to be a calculation tool, is primarily used for creating tables. Observing your users can lead to unexpected discoveries.

We set out to rebrand EchoUser, and through a challenging process, combined brainstorming brand attributes with identifying areas for improvement in the existing identity, ultimately creating a new look that better reflects the company's growth and values.

EchoUser turns 5, expands to a team of 10, takes on bigger projects, and focuses on maintaining quality work while fostering a company culture that supports growth and pushing limits in 2012.

I recently attended two innovative live events, RadioLab Live and Pop-Up Magazine, which pushed the limits of their traditional formats. These groundbreaking performances creatively combined aspects of radio, magazines, and theater to forge unique, shapeshifting experiences.

In my experience at EchoUser, I've come to realize that user experience (UX) design goes beyond just "design work" or sketching and prototyping. It's about making strategic decisions that contribute to better overall user experiences, and people often overlook this aspect of the process.

I found a captivating anthropological study on bankers in the Guardian, where an anthropologist/journalist conducts interviews with London bankers to shed light on their experiences and make a complex subject more accessible.

The article shows a comprehensive compilation of mobile design resources, touching upon user research approaches, design patterns, prototyping tools, and usability testing, ideal for experienced designers and those new to the domain.

I stumbled upon a great article that shares valuable insights on optimizing a Disneyland adventure as an **adult**, delving into topics such as setting the right expectations, skillfully utilizing Fast Passes, and embracing breaks to guarantee a better experience. I.e., a necessary _Adult Survival Guide_.

We examine the baffling design elements in the updated Google Calendar interface, discovering the rationale for striped events and stressing unambiguous design cues.

As we evaluate ESPN and CBS Sports' play-by-play services during a football game, we discuss their distinct approaches and discover that CBS Sports better meets our expectations as fans.

Facebook's redesign is like a bus service that suddenly changes its layout, leaving passengers confused and frustrated. Trapping passengers, or Facebook consumers, is never acceptable.