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Live Sketching at NASA's Big Think
At NASA's Big Think conference, we used graphic facilitation to capture presentations on human-computer interaction and user perspective in space-related fields. This method promotes active listening, visualizes information, helps revisiting information, and summarizes findings, making complex data more digestible and memorable.
Cross-Cultural Design: From the US to Japan
At our recent Japanese Design Community meetup in SF, we discussed cross-cultural design in the US and Japan. The interactive session covered working in diverse environments, communication, and design differences between the two countries. We learned about the value of formality, bonding, and design approaches.
From Psychotherapy to UX Research
Londa Overbeck, a former psychotherapist, found her calling in UX and user research as it allowed her to continue giving others a voice. She highlights the importance of observing users in context and the art of questioning to uncover unmet needs. Londa advises those entering the industry to immerse themselves in the field and build a portfolio of projects.
5 Tips for Planning a Great Design Sprint Workshop
I love tackling design problems and working with others at EchoUser to lead workshops with clients, supercharging the design process. Here are some favorite tips for preparing a design workshop: 1) Set the right expectations, 2) Build a detailed schedule and checklist, 3) Prioritize your schedule, 4) Don't moderate alone, and 5) Rehearse everything.
Becoming a UX Designer
Laura Mattis, a designer at EchoUser, values designing experiences, curiosity, and collaboration in the UX industry. Inspired by challenging situations, she advises embracing ambiguity and learning from others.
The User Experience of Pokémon Go
Pokémon Go's success stems from smart design choices and constant iteration. Niantic crafted an accessible experience by layering complexity, allowing users to engage at their desired level. Design choices encouraged social interaction, and Niantic's commitment to ongoing improvement solidified its popularity.
Adventuring into UX
Yalu Ye, an experience designer at EchoUser, was drawn to the company's "Any Experience" focus and its diverse team. She enjoys end-to-end projects and initiated a mentorship program to foster growth. Yalu advises UX newcomers to be open-minded, proactive, and reflective. Her biggest adventure was hiking the John Muir Trail solo.
Why Go Lo-Fi?
In UX design, low-fidelity artifacts can be valuable for fast, cheap idea development, focused critique, and better user/non-designer involvement. High-fidelity designs are important for final products, but low-fidelity sketches and prototypes offer essential reality checks for design success.
Transit Behavior Design
Taipei's MRT metro offers a better experience than San Francisco's Muni due to cleanliness, efficient queuing, priority seating, and safety measures. Implementing simple changes like color-coded seats, floor markings, and more handholds can significantly improve public transit experiences.
Pain Points in VR
VR designers face challenges such as standardizing object selection, improving locomotion methods, creating consistent shortcuts for basic OS actions, and overcoming social embarrassment. With rapid advancements in VR, solutions to these issues are expected to emerge in the future.
Reflecting on a Career in User Research
Yuqian Zhang, a UX researcher with a background in Applied Psychology, discovered her interest in UX during her time at Columbia University. She enjoys using data to solve problems and improve user experiences. At EchoUser, she values the research team, diverse projects, and company culture.
When Simple Becomes Complicated
I'm an avid photographer and Instagram user, and I edit my photos using only my iPhone and Instagram. I recently revisited the VSCO app after years, which led me to conduct a self-usability test. Adding and editing photos was not fully intuitive, and I noticed the adjustment icons lacked labels. Comparing VSCO with other photo apps, I concluded that while icons can simplify UI, labels can enhance usability. Sometimes, too much simplicity can make things more complicated.
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