Your User Research Partner
From Idea to Implementation
For Any Experience

Chase the Bold

Our Approach

Successful products are rooted in deep understanding of users. We are well-versed in crafting studies to fit complex needs (e.g., from one-day workshops to longitudinal contextual diary studies) and forging insights into meaningful deliverables (e.g., from personas to journey maps). A Human-Centered Design approach leads to compelling solutions in Any Experience domain and creates ultimate value for customers and end-users.

Research Services

Also see our Design and Testing services. Contact us today to learn how our services can fit your needs

In-Depth Research


Personas and Journey Mapping

  • Synthesized and visualized user data — read more: Personas and Journey Mapping
  • Research-based user narrative to drive product development
  • End user goals, motivations, behaviors, and attitudes

Interviews & more

Experience Explorers. Complexity Destroyers.

Discover more EchoUser

U.S. Offices

EchoUser HQ

845 Market St., Suite 450A
San Francisco, CA 94103

EchoUser East

1875 Connecticut Ave. NW, 10th Floor
Washington, DC 20009

Contact us today

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