Trained in service design, Laura is comfortable designing for complex industries and big systems. Originally from the DC area, Laura has 10+ years of design experience. She's designed human-centered experiences in food services, retail, healthcare, financial services and more.
Laura misses the heat of the DC summer, but doesn't miss the Chicago winters. With a scarf in hand, Laura gets outside volunteering at the SF SPCA with dogs and exploring the bay area by foot.
4 Articles by Laura Mattis
|5 Tips for Planning a Great Design Sprint Workshop||September 27, 2016|
|Why Go Lo-Fi?||July 12, 2016|
|911 in the Age of Sexy Services||March 16, 2016|
|How to Thrive in the New Service Economy: Key Themes from the 2015 Service Experience Conference||December 06, 2015|